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MATERIALS

Tips for Effective Communication

  • Soumita Basu
  • May 1, 2016
  • 2 min read

Accuracy: Accuracy is an important factor in communication. Whether information given is accurate depends on the following:

  1. How well communicators create verbal and nonverbal messages understood by others

  2. How well the messages are recognized, comprehended, recalled and interpreted.

  3. Example: if a sender expresses authentic anger, the recipient should be accurate to classify the expression as anger rather than, say, love or surprise.

Accuracy can be divided into expression or encoding accuracy, which concerns message production, and judgment or decoding accuracy, which concerns message reception.

To achieve Accuracy and Precision:Check facts for accuracy of information. Revise your draft for grammar, usage, spelling and punctuation. Take care of your pronunciation, accent, intonation and non-verbal mannerism. Use simple, familiar and exact words. Use words carefully with proper discretion. Avoid Excessive Jargon.

people happily conversing

Brevity: Brevity is the quality of being brief but comprehensive in expression. Shortness in expression effectively wins the attention of the reader. ¢specific and goal-oriented approach- clearer views, wise decisions and immediate end-results.

Ensure Brevity by: 1. Include only relevant Facts 2. Avoiding repetition 3. Avoiding wordiness 4. Organize your message well 5. Avoid exaggeration

Speak to express, not to impress!

Clarity: Quality of being well explained and easy to understand. Clarity is vital, because without clarity the idea changes. It acts as a tool to make thoughts and ideas expressed in very impactful manner.

Lack of Clarity: 1. Leads to misunderstandings 2. Clarity in the message holds great importance. Eg) letter 3. Leads to errors, frustration, conflicts.

Attain Clarity: 1.Recognize importance of asking open questions to clarify understanding 2. Quality of message- simple, direct and purposeful.

Once the stage of clarity is achieved, Confidence, Advanced Vocabulary and Right attitude follows.

Appropriateness: Ability to uphold the expectations of the situation at hand.

Give appropriate facts. Send your message at the appropriate time. Send your message in the correct style.

 
 
 

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